Look no further! Our FAQ page has got you covered with answers! Head over for all the information you need on sizing, care instructions and more.
Pre Sale Questions
Q1: Are your crop tops suitable for workouts as well?
For sure! Our crop tops are super comfy and flexible perfect for exercising. The French terry cotton material is breathable.
Q2: How do I choose the right size?
Check the sizing chart on the product page, for guidance.
Q3: How do I choose the right size in your oversized t-shirt, Hoodie?
Please refer to the sizing chart on the product page for guidance. Our exceptional t-shirt and hoodie's are made of 100% organic french terry cotton.
Q4: How can I take care of my oversized t-shirt or hoodie made entirely of French terry cotton to keep it in good condition?
We advise washing your clothes in cold water with colors that match and tumble drying them on low for the greatest care. To maintain the cotton's quality, do not use bleach.
Q5: What styles of crop tops do you offer, and what are their features?
We specifically leverage a variety of crop top types, such as the backless crop top, the backless one shoulder long sleeves crop top, the shoulder cut sleeves crop top, and the hoodie crop top. These are all composed of 97% french terry cotton and 3% spandex for stretch and breathability.
Q6: What benefits does the addition of spandex to your crop tops provide?
Our crop tops spandex gives them a hint of stretchability, which improves comfort and fit and allows them to fit a variety of body shapes. The result is a form-fitting, attractive appearance without sacrificing comfort.
Q7: Why is French terry a premium cotton?
French terry is considered premium cotton because it's both soft and durable, offering a luxurious feel combined with practicality. This makes it a favorite for clothing that feels as good as it looks, perfect for everyday wear that lasts.
Products & shipping information
Q1: How long does it take to ship the order to my address?
Orders are dispatched within one business day from the other date. Once your order has been dispatched you will receive an e-mail with a tracking number to monitor your shipment.
Q2: What is the response time for customer inquiries?
Average response time is typically within 24 hours.
Q3: I didn't received a tracking number, what should I do?
A shipping confirmation email is sent once your order has shipped.
Q4: How do I excahnge an item?
Go to 6IXFIGURE return portal and return policy section.
Q5: How do I return my order?
Go to 6IXFIGURE return policy and return portal.
Q6: Can I cancel my order once it has been placed?
Once an order has been placed, we are unable to cancel it. This policy ensures that we can process and ship your items as quickly as possible. If you have any concerns about your order, please contact our customer service team for assistance.
Q7: Which payment methods are accepted by 6IXFIGURE?
EU Tribe limited accepts all major credit cards including: -Visa, MasterCard, American Express, Paypal, Maestro. Payments made via Paypal must be made in EUR, so GBP will be converted at checkout. (Paypal orders must also be come from a verified account with a confirmed shipping address.) Klarna pay later option, SEPA bank transfer option would be available for smooth transaction.
Q8: What should I do if the products I received is damaged?
Contact us at support@6ixfigure.shop within 24 hours of delivery with detailed images of the products in questions/comment also with the packing/invoice slip.
Q9: Are taxes and fees refunded by 6IXFIGURE?
We do not refund duties and taxes once your order has been delivered.
Q10: Do I need to pay extra for my duties and taxes?
No, all orders include VAT Taxes.
